ICT & Network Manager • Networks • Systems • Web

I design, secure, and optimize IT & network infrastructures
built for real-world field conditions.

I’m Chris UMBA MONGA, an ICT & Network Manager specialized in building reliable, secure, and scalable digital environments. I support companies, institutions, and field projects through high-performance network deployments, strategic IT support, cybersecurity, systems maintenance, and the development of web and application solutions with measurable impact.

Wi-Fi Zones

Hotspot, vouchers, QoS, stability, MikroTik setup, payment management.

IT Support

PCs, printers, office networking, user assistance.

Web Apps

Dashboards, forms, databases.

10+ years

ICT experience in office & field environments.

Certifications

CCNA, SQL, Web Design

Languages

French, English, Swahili, Lingala

Photo of Chris

Name: Chris UMBA MONGA

Role: ICT & Network Manager

Location: Goma, North Kivu (DRC)

Phone: +243 971 966 536 / +243 999 011 258

Available for ICT missions, network deployments, and support.

About

I work on field-oriented ICT solutions: network deployments, Wi-Fi zones, hotspot authentication systems, technical support, and web application development. My goal is to deliver services that are reliable, secure, and easy to use.

Who is Chris Umba Monga?

Chris Umba Monga (also searched as Chris Monga, Umba Monga, or Umba Monga Chris) is an ICT Officer, Network Engineer, and ICT & Network Manager based in DR Congo.

Specialized in the design, security, and optimization of IT and network infrastructures, he operates across both office and field environments, including high-constraint contexts.

He designs and deploys connectivity solutions such as professional Wi-Fi zones, MikroTik-based networks, Starlink connectivity, and secure network architectures adapted to the needs of companies, institutions, NGOs, and local communities.

In parallel, Chris supports systems administration, strategic IT support, cybersecurity, infrastructure maintenance, and web/application development with a focus on performance, reliability, and long-term impact.

What I bring

  • Stable, well-structured networks
  • Clean hotspot portal & vouchers
  • Documentation & support

Tools

  • MikroTik (RouterOS, WinBox, CLI)
  • Ubiquiti / TP-Link EAP
  • PHP, MySQL, Bootstrap

Industries

  • NGOs / Companies / Hospitals
  • Wi-Fi zones & schools
  • Dashboards & internal apps

Skills

Networking

IP, DHCP, NAT, Firewall, bridging, QoS

MikroTik Hotspot

Vouchers, profiles, scripts, quotas/limits

IT Support

PCs, software, printers, office networking

Web & Databases

PHP, MySQL, Bootstrap, DataTables

Projects

Selected projects — more details available on request.

WiFi-Yetu (Hotspot)

MikroTik

Deployment of a Wi-Fi zone with captive portal, vouchers, quotas, and user management.

CiviCongo

Web App

Life-events management web app (births, marriages, deaths) developed in a local environment.

Kami-School

Platform

School management platform: students, fees, payments, reports, dashboards.

Hospital Website

Website

Website creation/optimization (pages, contact, design, content, and basic SEO).

Experience

Power Manager & ICT Supervisor — HayatCom Goma (Vodacom)

2020 – Present
  • Network infrastructure management: installation, configuration, maintenance.
  • Corrective IT & network maintenance, inventory and equipment tracking.
  • Data analysis to support decision-making.
  • Access management, backup & recovery.

HIRO / ICT Officer — World Vision

2019 – 2020
  • Systems, databases, and field reporting.
  • Network/server/router/firewall maintenance and user support.
  • Capacity building and staff tech upskilling.

FAIRO / ICT Assistant — World Vision

2018 – 2019
  • IS support (CTS/LMMS), data filtering/analysis, monthly reports.
  • User troubleshooting, OS maintenance, networking, backups.

FAIRA (Assistant) — World Vision

2017 – 2018
  • Preparation of IT tools, updates, preventive maintenance.
  • Network documentation and reporting support.

ICT & Web Manager / Network Administrator — SIMNET Engineering Ltd

2016
  • Web design, IT maintenance, VSAT, WebCam, IP-phone.
  • Router/switch/firewall/server configuration and maintenance.

Services

Wi-Fi Zone Deployment

Site assessment, equipment, configuration, optimization, maintenance.

Hotspot & Vouchers

Captive portal, tickets, quotas, limits, security.

IT Support

Fast technical assistance on-site or remotely.

Education & Certifications

Education

  • Higher Institute of Telecommunications / ISESOD — Goma (2018–2020)
  • Associate Degree in Computer Networks & Telecommunications
  • Wireless/mobile networks, security, interconnection, maintenance, software engineering

Certifications

  • HIRO & ICT — Humanitarian Information Management & Reporting (Bangkok)
  • Windows Backup & Restoration
  • SQL / MySQL / PhpMyAdmin / Oracle databases
  • Web Design — ISBAT (Kampala)
  • CCNA Networking — Certificate of completion
  • Programming: PHP, Java, jQuery, Python, SQL
  • Microsoft Office, Visio, Access; Windows Server 2008 R2 / 2012

Languages

  • French — spoken & written
  • English — spoken & written
  • Swahili — spoken & written
  • Lingala — spoken & written

References

Available upon request (contacts below).

Serge N’sinduku

Operation Manager — HayatCom DRC

Phone: +243 897 419 530 / +243 815 103 760

Email: serge.kinkela@hayatcom.org

Pastor Patrick Kahongya

Theology Professor — IBTAD (Goma)

Phone: +243 815 103 760 / +243 994 404 896

Email: pkahongyamumbere@gmail.com

Stephania Noël

Chief of Party — World Vision DRC

Phone: +243 975 197 534

Email: stephania_noel@wvi.org

Contact

Send me a message — I usually reply quickly.

Contacts

Email: chrismonga@gmail.com

Email: umba.chris@cmonga.me

WhatsApp: +243 971 966 536

Mobile: +243 971 966 536

City: Goma / DRC